Learn about the best auto, medical, home and life insurance companies in the United States in 2022 according to customer service, pricing efficiency, and speed of compensation payments
Customers in the United States of America chose the 12 best insurance companies during 2022, in various types of insurance, which are car insurance, as well as medical insurance, housing insurance as well as life insurance, according to several criteria: the efficiency in pricing products and insurance programs, and the appropriateness of those prices. With customer plans, as well as the efficiency of customer service, as well as the speed in settling and disbursing compensation, in addition to the extent to which these companies use websites and mobile applications, and the plans of these companies in renewal, development and growth.
A comparison was made between 65 insurance companies in the United States of America, including: 20 auto insurance companies, 15 medical insurance companies, 15 housing insurance companies, and 15 life insurance companies.
3000 insurance clients in the United States participated in the survey
He participated in the survey conducted by Insure.com for Consulting, which included 3000 insurance clients. As for evaluating car insurance companies, there are several factors that determine the price of car insurance, which are the driving efficiency of the car driver, the age of the customer, the type of his car, his insurance history, the number of car breakdowns and the compensation he paid before The area in which he lives and the distance the car travels daily.
Evaluation according to customer service, pricing efficiency and speed of compensation disbursement
The USAA Insurance Company topped the list of the top three auto insurance companies in the American market, with a score of 89.9%, the company’s pricing efficiency was 88%, the degree of customer service was 90.5%, the speed of compensation was 94.5%, and the extent of the use of websites and mobile applications was 84.6%. The ranking is the American Family Insurance Company with a score of 88.3%, the pricing efficiency is 84.5%, the customer service score is 89.5%, the speed of compensation is 92.6%, the extent of the use of websites and mobile applications is 86.3%, and in third place is Allstate Insurance Company with a score of 88.3%, and it has reached Pricing efficiency 84.8%, degree of customer service 89.3%, speed of compensation payment 94%, and the extent of using websites and mobile applications 84.4%.
The extent to which websites and mobile applications are used on top of customers’ choices
activity, the American insurance company Horizon BCBS of New Jersey ranked the top three medical insurance companies in the American market, with a score of 89.5%, the company’s pricing efficiency was 89.2%, the degree of customer service was 89.6%, the speed of compensation disbursement was 89.8%, and the extent of the use of websites Electronic and mobile applications 86.6%, followed by EmblemHealth Insurance Company with a score of 89.3%, pricing efficiency 88.7%, customer service degree 90.6%, speed of compensation disbursement 90.2%, extent of use of websites and mobile applications 86.8%, and followed in the ranking by company Humana Insurance has a rating of 87.6%, pricing efficiency is 87%, customer service degree is 87.6%, speed of compensation is 90.3%, and the extent of the use of websites and mobile applications is 84.2%.
The survey included the branches of car, medical, housing and life insurance
In the housing insurance activity, the USAA Insurance Company topped the list of the three best housing insurance companies in the American market, with a score of 90.4%, the company’s pricing efficiency was 89.2%, the degree of customer service was 89.9%, the speed of compensation was 94%, and the extent of the use of websites and mobile applications 86.1%, followed by Chubb Insurance Company with a score of 89.8%, pricing efficiency 90.4%, customer service score 88.8%, speed of compensation disbursement 90.6%, use of websites and mobile applications 86%, and Allstate Insurance ranked third with a score of 88.3 %, pricing efficiency
service degree 88.9%, speed of compensation payment 93.3%, and the extent of using websites and mobile applications 83.9%.
Lincoln National is the best US life insurance company in 2022
As for the life insurance activity, the American Lincoln National Insurance Company ranked the top three life insurance companies in the American market, with a score of 89%, the company’s pricing efficiency of 88.9%, the degree of customer service 90.3%, and the extent of the use of websites and mobile applications 82%, It was followed by Allstate Insurance Company with a score of 88.7%, pricing efficiency of 88.4%, customer service score of 89.7%, and extent of use of websites and mobile applications 83.7%, followed by MetLife Insurance with a score of 88%, pricing efficiency of 88.5%, and a score of 88.5%. Customer service is 87.9%, and the extent of using websites and mobile applications is 85.2%.
